Good morning.
Just a little message to let you all know we are delivering today (Sunday), so if you did not receive your shopping yesterday you will have it today. We have been out since 10am. Please can you be near to the phone number you provided us so we can contact you first just to keep things moving.
We would like to apologise for the delay with anyone’s orders. We are experiencing high volumes of urgent and vulnerable calls so they have to become priority as you can appreciate. We joined the Crisis Helpline Team 2 weeks ago and it’s very concerning how many people in our community are extremely vulnerable and have nothing or nobody.
Just so you are all aware if you have placed an order we will get it to you but we may be a maximum of a day behind. We are working all hours to get caught up so we are doing our very best. We should be back on track early next week.
Thanks again for your support and please stay safe.
Farm Shop in Surrey | Fresh Fruits, Vegetables, Meat, Flowers and More | The Farm Shop Lyne 
What about yesterday collections that weren’t fulfilled please
We will be calling you today.
Are you open and do u have hay bales in stock? Today? For collection
We are open and yes we have hay bales. Many thanks
Your order is o the way today. We will call you when we are on the way. Many thanks
You have been our saviour, thank you.
You’re very welcome
I would like to know if I place an order
How long is the delivery date.
I’m a new customer so is it better to call Monday morning for some information.
I appreciate you are busy at this time and doing your best .
Please email any info . Thank you
The next delivery date is Thursday 16th April. You can call Monday – Saturday 9am- 5.30pm on 01932 564930
Than you so much for keeping us informed. You are doing such great job for all us vulnerable people. Thanks again
You’re very welcome
Thanks so much for the fab fruit, veg and bread delivered yesterday. Wonderful Farm Shop!
You’re very welcome
I placed an order on the 27th March for fruit, vegetables, eggs etc. Haven’t heard anything until Saturday, 4th April, telephone call asking for the card details for payment. I have then been promised delivery Sunday, 5th April delivery. It is 7pm. on Sunday, 5th April and I have not received anything which has left me in a difficult situation. Please refund my £42.66 back to my card as I don’t want the service or the goods anymore. Gulbin Brown.
Please could you send this message to info@thefarmshopuk.com as this will reach the appropriate person for this. Many thanks
Received my delivery late last night at the end. Thank you.
You’re welcome. Please stay safe and take care
I have an order placed on 25 th March for delivery today 7th April…please could you let me have a status on this order…have not been rang yet for payment but was reassured on Saturday that delivery would happen today
It will be delivered today if that’s is what you were told. They are delivering until 8pm tonight. However if you email info@thefarmshopuk.com with your full name then they can look you up and call you to let you know. Many thanks
Thank you so much..delivery received and very pleased with all produce…..great service and friendly team…will definitely be ordering again shortly…thank you!
Thank you we are pleased you are happy. Stay safe
Afternoon. Can you please tell me if you have a fishmongers on site as I need to buy some seafood. Thanks 😊
Im afraid he has stopped coming for now. He will resume on Fridays as soon as he is able to travel again.
Do you need any volunteers to assist with deliveries?
Thank you very much for your offer. We are ok at the moment but thank you so much it’s very kind.
Please just let us know, my partner is getting bored! hes an ops manager so very sensible organised and reliable!
We will do thank you.
Just want to say…..how wonderful you ALL are (not only Danny xx😅) ALL of you, it is so wonderful for us, unable to go out to supermarkets etc, to know that you have stepped in to deliver everyday essentials to our home. Words can’t say how much we appreciate this ‘lifeline you have thrown us, our deepest thanks to you ‘guys’ xxx
Chris and Malcolm West, Virginia water xxxxxxx
Danny , his wife Sam & family are very grateful for the lovely message, it makes working in these situations much better and thank you so much for your support xx
Have you any charcoal please
I’m afraid we don’t sorry
Can you let me know when my order will be delivered. I was expecting it yesterday.
Order received, confusion over address caused delay. Many thanks to driver who managed to sort it out, and many thanks to you all for this service. It is much appreciated.
You’re welcome. Stay safe
Hi, can you advise if it is just food being delivered or also plants?
Regards
Matt
We can deliver plants as long as there is a food order included as plants are a non essential item.
Many thanks
Many thanks for confirming the conditions with having to buy food as well, if purchasing some plants. Can you confirm if you have either the Vuyk’s Scarlett or Adonis Azalea Japonica in stock?
Many thanks
Matt
We will have a look for you
I did not receive my delivery scheduled for Friday or Saturday. I called yesterday and a lady kindly called back and told me it would be delivered last night. Nothing came. I have emailed. Would it be possible to let me know if it will come today or tomorrow. My husband is high risk so don’t want to go out. Many thanks.
You will receive your delivery today. We are so sorry for the delay we have been extremely busy. Thank you so much for your patience we really appreciate it.
Thank you. Appreciate that you very busy. 👍. Happy Easter
Happy easter. Thank you
Hi, do you have any large compost bags?
We do yes
Do you deliver compost?
We do yes